About Our Products
What types of products do you offer?
We specialize in high-quality athletic wear and accessories for children, including sneakers, hoodies, soccer gear, and everyday clothing. Our full range includes:
- Accessories
- Baby One Pieces
- Clothing
- Coats & Outerwear
- Hats
- Hoodies & Sweatshirts
- Jumpsuits & Rompers
- Kids’ Sets
- Pants
- Sandals
- Shirts & Tops
- Shoes
- Shorts
- Skirts
- Sneakers & Athletic Shoes
- Socks
- Swimwear
- Underwear
How do I choose the right size for my child?
We recommend checking our detailed sizing guide before ordering. If you’re between sizes or have specific questions, our customer service team at [email protected] can provide personalized recommendations based on your child’s measurements.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all payment transactions. Your financial information is never stored on our servers.
Shipping & Delivery
How long will my order take to arrive?
Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
Shipping Options:
- Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipping
- Free Standard Shipping: For orders over $50, delivered via EMS within 15-25 business days after shipping
Where do you ship?
We ship worldwide to outfit young champions in:
- North America (US & Canada)
- Europe (UK, Germany, France, and more)
- Australia & New Zealand
- Selected regions in South America and Africa
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of delivery. Simply email our team at [email protected] to initiate your return. Items must be in original condition with tags attached.
My child outgrew the item before they even wore it – can I exchange it?
We understand kids grow fast! While we don’t offer direct exchanges, you can return the item within 15 days and place a new order for the correct size. Be sure to check our sizing guide before reordering!
Customer Service
How can I contact customer service?
Our friendly team responds within 24 hours at [email protected]. We’re happy to help with sizing questions, order status, or any other concerns about outfitting your young champion!
What are your business hours?
Our Kansas City team is available Monday-Friday, 9am-5pm CST. Emails received outside these hours will be answered the next business day.
Still have questions? We’re here to help your little athletes gear up for success!
Email us anytime at [email protected]